I received an e-mail last week from Chris Thornton, president of Ace Glass Inc., Montgomery, Ala., saying his shop had been targeted by scammers. After several emails back and forth, Thornton identified the fraud and stopped the order before the company lost any money. Many shops have not been so lucky.
For several years, scammers have targeted the glass industry with fraudulent orders that could cost a company thousands of dollars if not caught in time. And, there is little or no protection for companies once they have been scammed.
“The main thing to get this stopped is education within glass companies. Recognize the patterns,” David Furlong, investigator for the Utah Division of Consumer Protection said in a September 2007 e-glass weekly article.
To help glass shop owners keep up with frauds and scamming techniques, we have created a Scam alert page on GlassMagazine.com. The page contains a list of the red flags for fraud, links to related scam articles and copies of fraudulent orders sent to glass shops.
E-mail me at firstname.lastname@example.org to submit your information to the Scam alert page.
—By Katy Devlin, commercial glass and metals editor, retail glass co-editor, Glass Magazine